Terms and Conditions<\/h1>\r\n\r\n\r\n\r\n

Please read these Terms and Conditions (\"Terms\") carefully before using the Joyshine website located at\u202fhttp:\/\/www.joyshine.com<\/a><\/strong>\u202f(\"Site\").\u202fBy accessing, browsing, or placing an order on our Site, you agree to be bound by these Terms.\u202fIf you do not accept these Terms, you may not use our website or purchase any products.<\/p>\r\n\r\n\r\n\r\n

You must be at least 18\u202fyears of age to place an order with Joyshine.\u202fBy making a purchase you confirm that you are legally capable of entering into a binding contract.\u202fIf you are placing an order on behalf of a minor, you accept full responsibility for that order.<\/p>\r\n\r\n\r\n\r\n

2. Intellectual Property\u2011Site Content<\/h2>\r\n\r\n\r\n\r\n

All text, graphics, logos, images, product templates, artwork and code displayed on this Site are the intellectual property of Joyshine.\u202fYou may not copy, reproduce, distribute, resell or use any content from our website for commercial purposes without our written prior permission.<\/p>\r\n\r\n\r\n\r\n

3. User\u2011Submitted Custom Content (Critical for personalized orders)<\/h2>\r\n\r\n\r\n\r\n

When you upload photos, names, quotes, text messages, graphics or other content to customize your product (\"User\u2011Submitted Content\"), you agree to the following:<\/p>\r\n\r\n\r\n\r\n

\u00a0 \u00a0 1.\u202fYou confirm that you own all copyright, trademark and portrait\u2011image rights, or you have obtained full written permission from the copyright owner and any person appearing in the photo.<\/p>\r\n\r\n\r\n\r\n

\u00a0 \u00a0 2.\u202fYou shall be solely liable for all User\u2011Submitted Content.\u202fJoyshine accepts no responsibility if your uploaded material infringes third\u2011party copyright, trademark, publicity, privacy or other legal rights.\u202fYou agree to fully indemnify, defend and hold harmless Joyshine against all claims, damages, legal fees and losses arising from your custom\u2011submitted content.<\/p>\r\n\r\n\r\n\r\n

\u00a0 \u00a0 3.\u202fYou grant Joyshine\u202fa limited, non\u2011transferable license\u202fonly to reproduce, print and produce your content for the sole purpose of fulfilling your specific order.\u202fWe will\u202fnot\u202fuse your photos, text or designs for marketing, advertising or other commercial uses unless you give us separate explicit written consent.<\/p>\r\n\r\n\r\n\r\n

\u00a0 \u00a0 4.\u202fJoyshine reserves the right to review, reject, cancel or refuse production of any custom\u2011submitted content at our sole discretion.\u202fWe may decline content that is offensive, unlawful, infringing, threatening, discriminatory or violates public standards.\u202fNo refund will be issued if your order is cancelled due to prohibited uploaded content.<\/p>\r\n\r\n\r\n\r\n

4. Orders, Modifications and Cancellations<\/h2>\r\n\r\n\r\n\r\n

\u00a0 \u00a0 1.\u202fOnce your payment is successfully submitted, your order enters our production queue.\u202fPersonalized custom\u2011made products begin manufacturing quickly.<\/p>\r\n\r\n\r\n\r\n

\u00a0 \u00a0 2.\u202fAfter production has started, your custom\u2011order cannot be cancelled, modified or changed.<\/strong>\u202fThis includes changes to names, text, photos, product size, color or shipping address.<\/p>\r\n\r\n\r\n\r\n

\u00a0 \u00a0 3.\u202fIf you wish to cancel or adjust your order before production begins, you must send us an email request immediately.\u202fJoyshine cannot guarantee changes can be completed before production starts.<\/p>\r\n\r\n\r\n\r\n

\u00a0 \u00a0 4.\u202fWe retain the right to refuse or cancel any order for reasons including but not limited to payment failure, suspected fraud, unavailable product, violation of our content rules, or obvious pricing errors.\u202fIf we cancel your order, a full refund will be processed to your original payment method.<\/p>\r\n\r\n\r\n\r\n

5. Pricing, Payment & Taxes<\/h2>\r\n\r\n\r\n\r\n

All product prices displayed on our website are in US\u202fDollars unless otherwise marked.\u202fProduct prices\u202fdo not\u202finclude shipping fees, import duties, customs taxes or sales tax.\u202fShipping costs will be shown at checkout before you complete payment. You are responsible for all import taxes, customs fees and local charges applied by your destination country when your parcel arrives.\u202fJoyshine does not collect or pay international customs duties on behalf of customers.<\/p>\r\n\r\n\r\n\r\n

Tax Rates<\/h3>\r\n\r\n\r\n\r\n

\u00a0 \u00a0 1. United States<\/strong>
Sales tax is calculated based on the shipping address within the United States and may include applicable state, county, and local jurisdiction taxes. The final tax amount will be calculated at checkout in accordance with applicable tax rate.<\/p>\r\n\r\n\r\n\r\n

\u00a0 \u00a0 2. Canada<\/strong>
Taxes for orders shipped to Canada are calculated based on the shipping province and may include applicable GST, PST, HST, or QST.<\/p>\r\n\r\n\r\n\r\n

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Province\u00a0of Canada<\/th>\r\n	PST<\/th>\r\n	GST<\/th>\r\n	HST<\/th>\r\n	QST<\/th>\r\n<\/tr>\r\n<\/thead>\r\n
British Columbia<\/td>\r\n	7%<\/td>\r\n	5%<\/td>\r\n	\u2013<\/td>\r\n	\u2013<\/td>\r\n<\/tr>\r\n
Alberta<\/td>\r\n	0%<\/td>\r\n	5%<\/td>\r\n	\u2013<\/td>\r\n	\u2013<\/td>\r\n<\/tr>\r\n
Saskatchewan<\/td>\r\n	6%<\/td>\r\n	5%<\/td>\r\n	\u2013<\/td>\r\n	\u2013<\/td>\r\n<\/tr>\r\n
Manitoba<\/td>\r\n	7%<\/td>\r\n	5%<\/td>\r\n	\u2013<\/td>\r\n	\u2013<\/td>\r\n<\/tr>\r\n
Ontario<\/td>\r\n	\u2013<\/td>\r\n	\u2013<\/td>\r\n	13%<\/td>\r\n	\u2013<\/td>\r\n<\/tr>\r\n
Quebec<\/td>\r\n	\u2013<\/td>\r\n	5%<\/td>\r\n	\u2013<\/td>\r\n	9.975%<\/td>\r\n<\/tr>\r\n
New Brunswick<\/td>\r\n	\u2013<\/td>\r\n	\u2013<\/td>\r\n	15%<\/td>\r\n	\u2013<\/td>\r\n<\/tr>\r\n
Nova Scotia<\/td>\r\n	\u2013<\/td>\r\n	\u2013<\/td>\r\n	14%<\/td>\r\n	\u2013<\/td>\r\n<\/tr>\r\n
Prince Edward Island<\/td>\r\n	\u2013<\/td>\r\n	\u2013<\/td>\r\n	15%<\/td>\r\n	\u2013<\/td>\r\n<\/tr>\r\n
Newfoundland<\/td>\r\n	\u2013<\/td>\r\n	\u2013<\/td>\r\n	15%<\/td>\r\n	\u2013<\/td>\r\n<\/tr>\r\n
Yukon<\/td>\r\n	0%<\/td>\r\n	5%<\/td>\r\n	\u2013<\/td>\r\n	\u2013<\/td>\r\n<\/tr>\r\n
Northwest Territories<\/td>\r\n	0%<\/td>\r\n	5%<\/td>\r\n	\u2013<\/td>\r\n	\u2013<\/td>\r\n<\/tr>\r\n
Nunavut<\/td>\r\n	0%<\/td>\r\n	5%<\/td>\r\n	\u2013<\/td>\r\n	\u2013<\/td>\r\n<\/tr>\r\n<\/tbody>\r\n<\/table>\r\n<\/figure>\r\n\r\n\r\n\r\n \u00a0 \u00a0 3. Other Countries & Regions<\/strong> For orders shipped outside the United States and Canada, applicable taxes (such as VAT or GST) may apply depending on the destination country or region and local tax regulations. The applicable tax amount will be calculated at checkout based on the shipping address provided.<\/p>\r\n\r\n\r\n\r\n \r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n Country<\/th>\r\n Tax Rate<\/th>\r\n<\/tr>\r\n<\/thead>\r\n United Kingdom<\/td>\r\n 20.00%<\/td>\r\n<\/tr>\r\n Germany<\/td>\r\n 19.00%<\/td>\r\n<\/tr>\r\n France<\/td>\r\n 20.00%<\/td>\r\n<\/tr>\r\n Italy<\/td>\r\n 22.00%<\/td>\r\n<\/tr>\r\n Netherlands<\/td>\r\n 21.00%<\/td>\r\n<\/tr>\r\n Spain<\/td>\r\n 21.00%<\/td>\r\n<\/tr>\r\n Belgium<\/td>\r\n 21.00%<\/td>\r\n<\/tr>\r\n Austria<\/td>\r\n 20.00%<\/td>\r\n<\/tr>\r\n Switzerland<\/td>\r\n 8.10%<\/td>\r\n<\/tr>\r\n Ireland<\/td>\r\n 23.00%<\/td>\r\n<\/tr>\r\n Norway<\/td>\r\n 25.00%<\/td>\r\n<\/tr>\r\n Sweden<\/td>\r\n 25.00%<\/td>\r\n<\/tr>\r\n Portugal<\/td>\r\n 23.00%<\/td>\r\n<\/tr>\r\n Greece<\/td>\r\n 24.00%<\/td>\r\n<\/tr>\r\n Luxembourg<\/td>\r\n 17.00%<\/td>\r\n<\/tr>\r\n Czech Republic<\/td>\r\n 21.00%<\/td>\r\n<\/tr>\r\n Finland<\/td>\r\n 25.50%<\/td>\r\n<\/tr>\r\n Hungary<\/td>\r\n 27.00%<\/td>\r\n<\/tr>\r\n Croatia<\/td>\r\n 25.00%<\/td>\r\n<\/tr>\r\n Slovenia<\/td>\r\n 22.00%<\/td>\r\n<\/tr>\r\n Slovakia<\/td>\r\n 23.00%<\/td>\r\n<\/tr>\r\n Malta<\/td>\r\n 18.00%<\/td>\r\n<\/tr>\r\n Estonia<\/td>\r\n 24.00%<\/td>\r\n<\/tr>\r\n Poland<\/td>\r\n 23.00%<\/td>\r\n<\/tr>\r\n Latvia<\/td>\r\n 21.00%<\/td>\r\n<\/tr>\r\n Denmark<\/td>\r\n 25.00%<\/td>\r\n<\/tr>\r\n Lithuania<\/td>\r\n 21.00%<\/td>\r\n<\/tr>\r\n Romania<\/td>\r\n 21.00%<\/td>\r\n<\/tr>\r\n Bulgaria<\/td>\r\n 20.00%<\/td>\r\n<\/tr>\r\n Cyprus<\/td>\r\n 19.00%<\/td>\r\n<\/tr>\r\n Australia<\/td>\r\n 10.00%<\/td>\r\n<\/tr>\r\n<\/tbody>\r\n<\/table>\r\n<\/figure>\r\n\r\n\r\n\r\n 6. Product Appearance & Color Variations<\/h2>\r\n\r\n\r\n\r\n Colors you see on your computer, phone or device screen may differ slightly from the physical finished product, due to individual monitor and screen settings.\u202fMinor color differences will\u202fnot\u202fbe considered a manufacturing defect or valid reason for return or refund on personalized items.\u202fWe make every reasonable effort to display product photos as accurately as possible.<\/p>\r\n\r\n\r\n\r\n 7. Limitation of Liability<\/h2>\r\n\r\n\r\n\r\n Joyshine shall not be held liable for any indirect, incidental, consequential or emotional damages arising out of your order or use of our website.\u202fOur maximum total financial liability for any single order shall never exceed the total purchase price you paid for that item.<\/p>\r\n\r\n\r\n\r\n 8. Force Majeure<\/h2>\r\n\r\n\r\n\r\n Joyshine is not responsible for delays or failure to fulfill our obligations caused by events beyond our reasonable control, including natural disasters, pandemic restrictions, labor strikes, supply\u2011chain breakdowns, government restrictions, or courier service failures.\u202fIn such circumstances we will suspend delivery timelines rather than issue automatic refunds.<\/p>\r\n\r\n\r\n\r\n 9. Website Links to Third\u2011Party Sites<\/h2>\r\n\r\n\r\n\r\n Our website may contain links to external third\u2011party websites.\u202fJoyshine has no control over, and accepts no responsibility for, the content, privacy policy or terms of service of those external sites.\u202fVisiting third\u2011party links is at your own risk.<\/p>\r\n\r\n\r\n\r\n 10. Changes to these Terms<\/h2>\r\n\r\n\r\n\r\n We reserve the right to revise and update these Terms and Conditions at any time.\u202fUpdated terms will be posted on this page with a new \u201cLast Updated\u201d date.\u202fContinued use of our website after changes go\u2011live means you accept the revised terms.<\/p>\r\n\r\n\r\n\r\n 11. Contact Information<\/h2>\r\n\r\n\r\n\r\n If you have any questions regarding these Terms & Conditions, please reach out to our service team: Email:\u202fservice@joyshine.com<\/a><\/strong>.<\/p>\r\n\r\n\r\n\r\n  <\/p>\r\n\r\n